Frequently asked
Do I have to attend mediation?
Mediation is a voluntary process. You are not required to attend mediation but we do encourage you to engage in the process. If you do not then the other party can seek a certificate to say you did not engage.
What technology do i need?
You need a phone, tablet or computer with a camera, microphone and speaker. We recommend using a computer or tablet for your mediation so your screen is bigger and clearer.
Do i have to have my camera on?
Yes, it is important we can see all parties in the mediation process. We recommend setting your device up in a comfortable location with no background noise and without you needing to hold the device for 3 hours (because you will have a sore arm!)
Do you offer in person mediation?
Yes. Kerstin is currently travelling Australia and can attend remote locations as needed. Please contact us to discuss pricing.
Should i get legal advice?
We strongly encourage you to obtain legal advice before attending mediation. This will help you in the process.
Do you offer lawyer-assisted mediation?
Yes, our pricing is different for lawyer-assisted mediation. Please send us an email to discuss.
DO I NEED TO DO AN INTAKE SESSIONS?
Yes. Both parties are required to attend an one hour mediation session. You will have an opportunity to tell me about the current arrangements, what is working and not working and I can prepare you for mediation. I will also be assessing whether the matter is suitable for mediation.
how long is the joint session?
The joint session is three hours.